I had an interesting encounter this past week. I was called into a client meeting to discuss final details on implementing an extranet....

The October 2009 edition of “Shop Talk: A Nightmare Before Halloween” took a somewhat cavalier look back at a project my company was involved in that went very wrong....

It should come as no surprise insurers on both the life/health and property/casualty sides of the aisle believe growing the business is the top business issue for 2010. ...

There once was a time when independent agents felt insurance carriers were looking at ways to squeeze agents out of the distribution process through the use of the Internet....

Harford Mutual Insurance is the exception to many regional carriers in that the company has built most of its own systems. ...

Neal Ruffalo is a prime example that one does not need to bounce from company to company to experience new challenges within IT. ...